Acceptable Use Policy

Effective: 1 March 2021 - updated 22 January 2022

The actions individual Verified Users take can have a big impact on our system as a whole. That's why all SOLV-Technology Verified Users must follow this Acceptable Use Policy in their use of SOLV-Technology and any other SOLV-Technology Add-ons or products we may offer, like Websites, Ads. If you violate this policy, we may suspend or terminate your account. We may also suspend or terminate accounts according to our Terms of Service where we see behaviour, content, or other factors that pose a threat to our platform. If a term is capitalized in this Acceptable Use Policy but isn't defined, it has the meaning given to it in our Terms of Service.

Prohibited Content

Please don't use SOLV-Technology to distribute anything offensive, to promote anything illegal, or to harass anyone.

You may not use SOLV-Technology to create, send, or display:

• Campaigns offering to sell illegal goods or services.
• Pornography/sexually explicit content.
• Campaigns promoting or supporting terrorism or violent extremism.

Prohibited Actions

We work hard to maintain the positive reputation of our platform, but we count on our Verified User to pitch in too. You may not:

• Include in your Campaigns, Websites, Ads, or account any material that wasn't created by you, provided for you to use, or that would violate anyone's rights. That includes text, photos, graphics, and other content.
• Use any misleading or incorrect names, addresses, email addresses, subject lines, or other information in the Service or in any Campaigns created, managed, or sent using our Service.
• Share your password.
• Decipher, decompile, disassemble, or reverse engineer any of the Software.
• Use any of the Software to create a competing product.
• Import or incorporate any of this information into any account, audience, emails, or otherwise upload to our servers: Social Security numbers, passwords, security credentials, or sensitive personal information.
• Send content created in SOLV-Technology through another service without permission. Where "share to Social Media" features exist in the Service there is an implied permission to share content through this feature.
• Host images on our servers for any purpose other than for your use of the Service.
• Host Content on our servers for any purpose other than for your use of the Service.
• Except as permitted under our Terms of Service, take any action intended to avoid our billing thresholds.

Best Practices

As a marketing platform with thousands of customers all over the world, we feel it's our responsibility to be extra vigilant in preventing abuse of our services to protect both our customers and their contacts. It's also in our best interest to keep the platform clean because our reputation and deliverability depend on it. For that reason, we provide, and may update from time to time, articles outlining best practices in our knowledge base. For example, we offer guidelines about audience permission and best practices. You may only use SOLV-Technology in accordance with these best practices, and we may suspend or terminate your account if you violate them.

Thanks for taking the time to read our Acceptable Use Policy.